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Conversational Intelligence and the Next-Gen Contact Center
Oct 16, 2024
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Principal Product Manager for Voice Transcription / Workforce Engagement Management at Genesys. Co-founder of Unified Computer Intelligence Corporation (UCIC), a company that invented and brought to market the first consumer voice-interactive computer, the Ubi, and enabled voice interaction on consumer hardware devices.

Seventeen years of technology experience including IBM, Clearpath Robotics, Quanser, and startups - The Funding Portal, Level Platforms (now Avast), and TrueContext (TSXV:TMN).

Bachelors in Aerospace Engineering from Carleton University. Daily postings on the future and technology.

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