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Hands-on CPO & customer experience leader with a track record of building disruptive global products, services & teams that are supported by complex supply chains.
Experience spans: DTC eCommerce, membership/subscription, sharing economy, mobile app development, urban mobility, B2B software, supply chain, hotel/food operations, sustainable & regenerative foods, social impact, artisan fashion & the future of work.
Speaker, coach & board advisor focused on product management, customer experience strategy and women navigating work + family. Sample of content/speaking engagement: Fast Company, Bloomberg, MX Week, Bain NPS Forum, Northeastern University, Boston College, Boston University, SheGeeksOut, MIT Technology Review, Chief Customer Officer 2.0, eTail East, Product Management Festival, Hubweek, Harvard Business Review, Boston Startup Week & Boston Consumer Tech Summit.