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All in on AI: Exploring Microsoft's AI journey through customer service
Sep 04, 2024
Article

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All in on AI: Exploring Microsoft's AI journey through customer service
Sep 04, 2024
Article

Senior software executive with GM and entrepreneurial experience, with expertise in building cloud, enterprise software, SaaS, big data & analytics and managed services.

In my current role, I enable Microsoft customers and partners to achieve their goals through differentiated experiences that span Microsoft’s technology solutions. My team works across the company to design and deliver industry-leading in-product, digital and people-centered experiences that modernize and transform our customers’ business. We deliver customer success across the entirety of Microsoft’s portfolio.

I am a strategic thinker who can design business strategies, position businesses and products, develop business models, craft go-to-market strategies, drive market awareness, and achieve aggressive revenue growth.

I have deep functional expertise in end-to-end products GTM, product and software execution, strategy development, innovative product marketing, product management, engineering execution, services, business development and sales.

My experience includes a proven track record of bringing 15+ successful products to market, and delivering results in software, technology, GTM and services management from startups to Fortune 500 companies. I have deep experience in software product development, R&D, solution consulting, market research, client services and IT/data centers.

I build and lead high-performing teams to execute and drive rapid business growth. I am experienced in executing M&A transactions by seamlessly integrating teams and businesses to accelerate market momentum and drive topline growth.

I have 15+ years of rigorous cross-functional experience in world class blue-chip companies, as well as 7+ years at highly-successful startups in the applications and infrastructure space. I bring solid multinational and on-the-ground experience in business operations, with a sharp focus on achieving and maintaining profitability and delivering high returns on equity.

I have broad industry participation through several board roles with high-tech companies and enjoy advising organizations toward growth and transformation. I am educated locally and internationally in engineering and business management.

Strong leadership skills with the ability to build and lead high-performing diverse and inclusive teams. I’m the executive sponsor of the Women at Microsoft ERG and work to be an intersectional ally. Diversity, inclusion and a growth mindset make unparalleled innovation possible.

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