Experienced manager with a demonstrated history of working in the Outsourcing/Offshoring industry, CX analytics, automation, project management, RPA, Business intelligence, consulting, client management, client servicing, account management, process mapping,equipped with UIPATH, Tableau & Power Bi. Skilled in Microsoft Excel, Customer Service, Microsoft Word, Sales, and Windows. Strong research professional with a Black belt six sigma focused in Statistics from ASQ.
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