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I am a client-centric operations leader melding clinical training with business acumen to influence decision makers to think differently, challenge the status quo, and consider new opportunities to grow revenues while continuing to make a difference in lives of others. Bridge gaps between stakeholders in physician offices, surgery centers, and executive team to move projects forward in rapidly changing healthcare environment.
Selected Career Contributions:
- Steered best practices and optimized efficiencies to drive revenue boost, net earnings, and rise in operating income margin.
- Pioneered development of Missed Colonoscopy Calculator that helped reopen ASCs during COVID. Saved lives creating report showing pandemic delayed colonoscopies that missed diagnosis of cancers spurring elected officials to take action.
- Introduced automated scorecards tied to GIQuIC registry. Developed process to produce PDFs for Center Administrators, Clinical Leads, and Operations and worked with IT to institute new model.
- Prepared training for over 1000 physicians and administrative staff for 260 covering new program implementation, swiftly moving to remote WebEx presentations during pandemic to maintain quality.
- Elevated focus of GI centers to encourage better reporting to registries compiling data on digestive health. Outpaced national benchmarks on most performance measures.
- Met with GI advocacy group to present value of GI registry data that led to partnerships with multiple research groups. Worked Mt. Sinai resulting in research partnerships leading to ground-breaking, first-in-kind study of early-age onset neoplasia.
Expertise: Change Management * Board Presentations * Process Optimization * Business Development * Project Management * PHI/HIPAA * Competitor Intelligence * Vendor Management * Operations