Customer experiences are one of the most vital foundational components of any successful business.
Regardless of the channel or medium, delivering the right message, product or service at the right time can be the difference between being an industry leader, or struggling to stay afloat in a rapidly changing economy.
Shaping that experience is a passion for me. Helping the biggest and most revolutionary companies and brands craft superior online customer experiences is what I do. For the last 9 years, I've used Tealeaf to help transform those experiences for Retailers, Airlines, Banks and many other companies in dozens of countries all over the world.
For the past two decades, I've been helping people and companies develop cutting edge solutions to complex business problems. I've built websites and databases, deployed and scoped large scale implementations, trained thousands of people all over the world, and been a brand ambassador and evangelist. Finding the best tools, and pushing them for all their worth is what I do best.