I am a hands on Customer Success leader with experience in building and scaling functions such as sales, project management, technical consulting, customer care, technical support, enablement, and technical account management in the technology industry. I have had success building and maintaining client relationships at all levels, as well as managing and delivering on client expectations from business development through solution delivery.
I am even more enthusiastic about building teams and helping people achieve their career goals. Working as a team allows us to accomplish so much more than any individual effort.
Expertise includes:
• Revenue Retention and Growth
• Organizational Design & Construction
• Project Management
• Sales and Consulting
• Customer Service Delivery
• Customer Care
• Strategic & Operational Planning
• Technical Account Management
• Technical Support & Product Learning
• International Team Leadership
• Employee Experience Optimization
Feel free to contact me at pkyrana@gmail.com