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Set Bot Confidence Thresholds
Dec 16, 2023
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Genesys
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Rewriting the Agile Manifesto for AI in Customer Experience
Dec 16, 2023
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Optimizing Your Bot: An AI Love Story
Oct 16, 2023
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Genesys
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Drive Growth in CX and EX with Conversational AI
Oct 16, 2023
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Measuring AI Quality: Bias, Accuracy and Benchmarking for Conversational AI
Oct 16, 2023
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Zendesk
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Play Games24x7 implements proactive customer service for its skill gaming apps
Jun 03, 2023
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Article
Set Bot Confidence Thresholds
View details
Article
Rewriting the Agile Manifesto for AI in Customer Experience
View details
Article
Optimizing Your Bot: An AI Love Story
View details
Article
Drive Growth in CX and EX with Conversational AI
View details
Article
Measuring AI Quality: Bias, Accuracy and Benchmarking for Conversational AI
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Play Games24x7 implements proactive customer service for its skill gaming apps
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