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Case Study

Senior BPS Leader with Account Management, Digital Solutions & Project Mgmt expertise
Mphasis Ltd : 23 years + (September 2000 till present)

Portfolio- ~$150 mn portfolio across micro verticals powered by NextOps constructs

Current Designation: Sr Vice President - Global BPS Delivery

Domain /Verticals- Banking and Capital Markets, Insurance & Telecom

Specialties: Pre Sales, Solutioning & end to end RFP / Prospect Customer management
People Management roles, Large Ops functions, Profit and Loss, Customer Experience Management, Six Sigma implementation , Operations Management, Business Outsourcing, Transitions.

Domain /Verticals- Banking and Capital Markets, Insurance & Telecom

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