Roxanne Emmerich, New York Times bestselling author is Founder & CEO of The Emmerich Group, the leading business transformation firm that helps companies get performance breakthroughs beyond what they ever dreamed possible. She has been referred to by her clients as a "one woman economic recovery program."
Based on Roxanne's experience as three-time Entrepreneur of the Year recipient, her firm helps companies solve one of these three problems:
• Increase the speed to the stated profit and growth goals by 50%
• Bring the one out of three dollars currently lost due to employee disengagement (average according to Gallup) back to the bottom line within three months.
• Double service scores within 60 days & high-profit accounts within one year.
She has spoken and consulted to leadership of many of the largest and most respected companies in the world including, Verizon, Merck & Lockheed.
She is the author of Thank God It's Monday!: How to Create a Workplace You and Your Customers Love!, Profit-Growth Banking, and Profit-Rich Sales. She is the Editor of Chief of Extraordinary Banker® magazine and founded the Institute for Extraordinary Banking--the home of the Banky Award recognizing the best banks in America.
Successful Meetings magazine listed Roxanne as one of the top 12 most in demand speakers in the country and she has been featured in or published articles in publications ranging from the Wall Street Journal to Businessweek and is a frequently interviewed on CNN, FOX, and CBS.
Recipient of the NSA 2010 Philanthropist of the Year award, she has funded 7 schools in Africa.
Specialties:
• Transformational Leadership
• Merger or Acquisition Culture Readiness
• Performance Culture
• CEO conference speaker
• Fast Growth Leadership
• Fast-Growth Strategic Planning
• Consulting
• Bank Sales Culture
• Bank Service Culture
• Employee Engagement
• Customer Service
• Keynote Speaker
• Culture Assessments
• Employee Morale
• Employee Engagement