Roy Atkinson

• Specialty: Guiding organizations to better service and service management through the adoption of good practices and appropriate technologies.
• A "model of the future digital leader."​ CIO Insight: http://ow.ly/z8TTk
Roy Atkinson is one of the top influencers in the service and support industry, with an international reputation. His expertise been featured by The Economist, Social Media Today, Computerworld, BizTech Magazine, and many others. He has contributed to books on Digital Transformation, Customer Service, Social Media, and IT Change Management. In May, 2020, Nextiva included him in its list of "The Top 50 Customer Service Experts of the Decade (2010-2020)."

"He is a writer, analyst, speaker and top influencer in the service industry. His speciality is exploring the connection between customer service and technology, with extensive experience in the IT and technology industries." - Miller Heiman Group