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Customer Success as a Service for Agencies With Ryan Oconnor
Apr 05, 2023
Podcast Episode
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Experienced Project Manager with a demonstrated history of working with SaaS and tech companies. Carrying out initiatives and hitting objectives through effective communication and collaboration with my team and clients. Fostering a climate in which people can communicate openly and want to do their best. Planning and coordinating project activities to ensure they are completed on time within budget and within scope. Directing and managing the development cycle for website projects from beginning to end in an Agile environment. Identifying workflow gaps, improving processes, and overseeing quality assurance. Conducting keyword research and implementing SEO recommendations to improve keyword positions and visibility. Measuring and reporting on KPIs using tools such as Google Search Console, SEMrush, and Google Analytics.

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podcast episode