Innovative Information Technology Leader with demonstrated success in developing and implementing IT strategies in alignment with corporate objectives.
26 years of Airline Operations and Technology Transformations
- Transforming Customer Experience through innovative terminal design, connectivity and software solutions.
- Improving Operational efficiency and Resource Optimization at Airlines and Airports
- Innovative, efficient Distributed Enterprise solutions. Airports in a Box, SOC in a Box.
- Hi-Efficiency, redundant, multi-site Data Center Design and Implementation.
- Robust Information Security Framework, PCI Compliance.
- Program & Portfolio Management
- Service Management
- IT Governance.
Recent Accomplishments:
- Development and Execution of Multi-year, Strategic Roadmap
- Implementation of a fully automated Service Management Platform
- Implementation of Enterprise Class IT Operations Center
- Implementation of Project Management Office
- Zero to PCI Compliance in 7 months & Implementation of InfoSec Framework
- Drastically improved the reliability of Mission Critical Systems following extensive redesign.
- Design & Testing of Electronic Flight Bag, In-flight Mobility& In-flight Connectivity
- Design and Implementation of Mobile Boarding Podiums.
- Design and Implementation of Rugged Tablets for Aircraft Maintenance
Favorite Quote:
“Success is…knowing your purpose in life, growing to reach your maximum potential, and sowing seeds that benefit others.” - John Maxwell.