From creating world class products at startups to delivering enhanced stakeholder value at established companies, I’ve proven my skills in loyalty programs, customer analytics, campaign strategy, customer experience and account management working across industries with names that include State Bank of India, Axis Bank, Standard Chartered Bank, Citibank, HDFC Bank, Taj Hotels, Raymond Limited and Aimia and won a bunch of awards along the way.
When I am not striving to deliver customer delight, I’m usually marveling at life underwater, listening to podcasts on what’s new in loyalty and reading just about anything I can get my hands on
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