As a Program Manager, I lead and manage projects for various clients centered around product adoption and performance. I have over five years of experience in the computer software industry, with a focus on customer success, process improvement, and attention to detail.
I have a Master of Arts in Linguistics from the University of Freiburg, where I studied multilingualism and NLP. I also have certifications in management training and project management from Raw Signal Group and Coursera, respectively. My mission is to create engaging and effective conversational interactions that enhance the user experience and deliver value to the clients.