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How Zendesk helps AMBOSS serve as THE reference tool for medical professionals
Oct 21, 2022
Case Study

KIND HEART 💙 SHARP MIND 🧠 PASSIONATE SPIRIT ✨

To me, a great customer experience is created through providing smart & visually appealing technical solutions for customer interactions, while never being too many steps away from offering a personal dialog.
At AMBOSS I’m one of 500+ extraordinary individuals, who have joined forces to succeed on one mission:
EMPOWERING ALL DOCTORS TO PROVIDE THE BEST POSSIBLE CARE.

With my background in Molecular & Cell Biology I can closely relate to our product and the impact it has on medical education & practice. As our team operates in a complex network of various systems & channels, I find pleasure in reducing friction within customer inquiry pathways. I also love working with information and continuously improving my product knowledge to guide physicians & med students how to make the best of AMBOSS.

My creative and analytical way of thinking help me to constantly improve the AMBOSS experience for our customers, so they can focus on what’s most important to them – advancing their medical knowledge & taking care of their patients.

Outside of work, you can find me moving & meditating on my yoga mat or planning one of my next travel adventures! 🌎🧘‍♀️

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