Hello! I’m Steven Rausch, a dynamic Customer Success professional with a proven track record for leading top-performing teams, securing renewals and driving revenue growth, fostering strategic partnerships, and creating customers for life. With more than 20 years of experience in tech — including 13 years leading customer-facing teams in Customer Success, Partnerships, Account Management, Renewals, Support, and Sales — my diverse and deliberate background brings a unique blend of expertise and versatility to the table.