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Strong results oriented leader with a technical background and cross-functional expertise. Experienced in all facets of the software industry - development, services/implementation, support, and software sales. Excels in accomplishing objectives – as managing teams and/or as individual contributor. Successfully able to grasp emerging technologies and effectively communicate its application to C-level executives.
Experience Summary:
• 20+ years experience in enterprise software sales, services, and product development
• Increase sales and services revenue by shorten sales cycles and process improvements
• Deep expertise in enterprise mobility and field service solutions
• Successful launch of new software products to various industry verticals
• Accomplished manager of global support and implementation teams
• Establish and manage holistic customer-facing engagement teams
• Product & market strategy sales leadership
• Impeccable customer service and relationships ⇒ Customer Success
Specialties: Mobile Platform and Applications, RFID, Emerging Technologies (IOT), Enterprise Software, Product Sales, Marketing and Launch, Field Readiness, Partner/Alliance Management, Team Management (Virtual, Global), Customer-Facing Communication, Process Analysis and Definition, Voice, Collaboration Software, SaaS, Customer Success.
Industries: Technology, Healthcare/Life sciences, Bio Tech, Field Service, Oil & Gas, Facilities Maintenance, Transportation (Asset-related), Manufacturing, Hotel/Lodging, Gaming