For more than a decade, Capstone’s Framework for Achieving Great Results© has guided dozens of healthcare organizations to become well-run, fast, agile, and innovative organizations. CONTACT US to explore adopting the Framework where you work. https://www.capstoneleadership.net/contact-us
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BACKGROUND & RESULTS -
I was part of a senior leadership team that engaged employees to save a very important community asset - its community hospital. We didn’t just save it -- it became wildly successful.
The strategies, tactics & lessons learned became desired by others. In response, Capstone Leadership Solutions, Inc. and The Framework for Achieving Great Results© were born. To date, Capstone has provided plans, resources, and support to 100+ employee-driven teams to champion impactful and lasting improvements in their healthcare organizations. Capstone has served as strategists, trainers, and coaches to 1000s of leaders - and entire leadership teams - to support them in gaining consistency and competency in proven, practical, and do-able tactics for leading people, achieving goals, making progress on projects and improvement initiatives.
We are proud to share a small sample of results:
✅Best Places to Work
⭐Increased Employee Engagement - 22nd to the 71st percentile in less than 1 year, now in the mid-90s year-after-year!
⭐National Laureate Awards for Workplace Excellence – three consecutive years
✅Providers of Choice
⭐#1 Patient Satisfaction Rating (HCAHPS) of 120+ Michigan hospitals
⭐"Top 20" hospital designation
⭐LeapFrog “A” Ratings & ISO Certifications
⭐5-Star Patient Survey (HCAHPS) and Medicare Overall Ratings
✅Growth
⭐$120M revenue increase for two consecutive years
⭐Double net revenues in 4 years with no price increase & 6 competitors within 30 miles
✅ EXPERTISE: We have served dozens of healthcare organization and equipped thousands of leaders & employees with skills necessary to create extraordinary results. Prior to founding Capstone, I held hospital leadership roles for 21 years. I am board certified and a fellow in the American College of Healthcare Executives and the co-author of The Employee Experience: A Capstone Guide to Peak Performance.
✅ CONTACT US for a complimentary consultation: https://www.capstoneleadership.net/contact-us or info@capstoneleadership.net