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How Epoch Education exceeded 119,000 enrollments for their online DEI training
Dec 11, 2020
Case Study

Diversity, equity, and inclusion (DEI) were once considered obligations by many firms, given no more than lip service, with doubtful or non-existent impact on the bottom line. Susan Callender not only makes it her mission to demonstrate the dynamic value of DEI but has the real-world experience to prove it. As a respected business leader and consultant, she can claim what few business coaches can—clear results. She’s enabled multiple companies to achieve over $1 million in revenue since initiating her consultancy over ten years ago, but her most impactful decision came in 2019 when she accepted the role of Chief Operating Officer at Epoch Education, Inc. With Callender’s guidance, one of the foremost DE&B consultancies in the country achieved profitable growth despite the challenges of COVID-19.

Callender has built a career leveraging her experience as a corporate litigator and consistent success as an entrepreneurial investor and executive to serve as a mentor and guide to start-ups and emerging businesses. Her background provides the perspective and knowledge that it’s possible to embrace DE&B and use it as a clear competitive advantage.

Susan Callender believes that instituting a responsible culture of belonging is both motivational to employees and impactful to a company’s growth.

If you would like to know the strategies and get the tools to create more belonging in your organization reach out to us at Epoch Education and start the conversation.

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