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I have worked with intranets since I left university in 2008. I have practical experience with all aspects of an intranet lifecycle, from research, to implementation, to ongoing governance, and overall strategy. The culmination of the lifecycle of the intranet I managed at Waterstones was winning a Gold Digital Impact Award for Best Intranet.
My intranet experience has grown out of the roots of internal communication, so I have a focus on employee experience and engagement, plus strong content. Remote and difficult to reach users were often the core user-base for the intranets I managed, so I have extensive experience at finding ways to engage and connect a broad audience range.
I am a skilled writer and editor, and in my current role with ClearBox I lead on research that covers: intranet and app product tech, digital workplace management, employee communication channels. I also act as project manager during intranet rollout projects with clients.