Tristam Jones

As an experienced account management and customer success professional with a strong general and marketing background, I currently lead a team of 13 account managers to drive email marketing success for a large range of EMEA clients.

Passionate about motivating my team to deliver exceptional results, my key achievements include exceeding annual account management sales targets, devising and implementing strategic account management at Adestra, and training the team to deliver my customer success vision generating unrivalled retention rates.

My background ranges from marketing and product developement, to leading and developing large teams, and strategic planning. I'm motivated by customer-centric values and solving business challenges.