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I specialize in in building Gen AI enabled game changing, innovative, fun and engaging products. Thought leader in subscription , membership and customer loyalty. At Godaddy I am responsible for the strategic global subscriptions program to drive long term growth within and the company’s 21 million customer. In the past I have led billion $ product transformation to ' bend the curve' at Samsclub, incubate WalmartPlus business using behaviour and data science. Iam an innovator and architect of Patent pending 'best in class' Omnichannel and Fintech experience. Empathetic people leader managing large cross functional teams driving impact through influence and vision.
Domain Expertise
Product Management- Hypothesis driven product roadmapping, Product Acceleration , Lean Product , Design Thinking
Metrics - GMV, AD Revenue, LTV, First Place Walletshare, Conversion, Member Savings,
Membership Ecosystem - Growth hacking, Acquisition, Engagement, Retention, Subscription, Membership Benefits, Freemium Model, Add ons, Tiers
Last Mile Ecosystem - Last mile delivery, Pickup, Express Delivery, e-com Shipping
Marketing-Tech Ecosystem - SEO, SEM, Email, CRM, Push, Promo Engine, Personalization, Monetization
Customer-Tech Ecosystem - Ad Tech, Mobile, Customer Care, Web , E2E experience/design Optimization
Customer Data Ecosystem - 360 Customer Profile, Account, Identity, A/B Testing,Trust/ Safety
FinTech Ecosystem - Credit Card Experiences, Wallet , POS, Self Checkout, Card usage , Card Approval, Payment success optimization, Gift cards, Scan & Go
Platforms - problem centric AI / ML , E-commerce , Cloud , Merchandising / Pricing platform, Data Lake platforms, Ad platform,