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Episode 32 - Is Your Contact Center Inclusive?
Oct 16, 2023
Podcast Episode
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I work every day to promote accessibility and inclusion at a global scale. I am a writer, producer and communications professional who has worked in long-form nonfiction, radio, film and technology. Disability unites us across every demographic, geography and philosophical boundary; it's my job to tell these stories with authenticity, care and core values that can only come from lived experience.

My past work can be found in: NPR, The New York Times, New Yorker, VICE, The Atlantic and other publications; as communications director for LightHouse for the Blind; Chief Experience Officer and Vice President at Be My Eyes; and as an accessibility/inclusion consultant for Fortune 50 companies, media productions and non-profits around the world.

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podcast episode