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Luxury Brands Sell Lifestyles, Not Products
May 16, 2023
Article
The Growing Normalization of Returns in Ecommerce
Jun 15, 2023
Article
How Post-Purchase Visibility Helps Retailers Thrive
Apr 22, 2023
Article
Increasing Customer Loyalty in Post-Purchase [Infographic]
Apr 22, 2023
Infographic
Return Templates that Build Customer Trust
Apr 22, 2023
Article
Post-Purchase Buyer's Checklist by Narvar
Jul 14, 2023
eBook
How do returns extend the customer journey with Narvar?
Jun 12, 2023
Video
The Future of Ecommerce Technology
Apr 25, 2024
Report
How to Increase Post-Purchase Engagement
Sep 03, 2023
Article
Reducing Customer Friction Through Returns
Sep 29, 2023
Webinar

Latest Content

The Future of Post-purchase is Personalized
Mar 21, 2025
Video
The Future of Personalization in the Post-Purchase Experience
Mar 20, 2025
Article
How to Make Reverse Logistics an Inventory Supplier in the Face of Tariff Threats
Feb 20, 2025
Video
Making Product Returns a Competitive Advantage
Feb 20, 2025
Video
How to Optimize Retail Returns in the Face of Rising Tariffs
Feb 20, 2025
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Retail Insights 3 Things Retailers Need to Stop Doing in 2025
Feb 20, 2025
Video
How to Make Returns a Powerful Inventory Supplier
Feb 20, 2025
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The Value of Loyalty: Retaining Customers Amid Tariff Threats
Feb 20, 2025
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How to Make Product Returns a Competitive Advantage
Feb 20, 2025
Article
3 Things Retailers Need to Stop Doing in 2025
Feb 20, 2025
Article
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The Ultimate Post Purchase Playlist 📦 The Ultimate Post Purchase Playlist 📦
Playlist
Starter Kit

***Who We Are***

If you've ever bought something online, there's a good chance we’ve already met—we are Narvar.

Narvar pioneered how brands engage with consumers beyond the "buy" button through order tracking, delivery notifications, returns and exchanges. Today, Narvar's comprehensive post-purchase platform empowers 1300+ of the world's most-admired brands—including Sephora, Levi's, and L'Oréal—to build trust, retain revenue, and grow customer lifetime value.

***What We Do***

Narvar's end-to-end post-purchase platform focuses on driving customer loyalty and increasing lifetime value through the provisions of a seamless post-purchase experience. Recognized by Fast Company as one of its "most innovative companies", Narvar serves 80% of US adults annually across 2 billion outbound shipments and 80 million returns. Worldwide, we touch over 125 million consumers each year across 8 billion interactions in 38 countries and in 55 languages.

***What We Stand For***

As pioneers of the post-purchase movement, we believe in fearlessly navigating the unknown. We are professionals who thrive on adventure and nurture a collective mindset of constant innovation. Ours is a home for full hearts and creative minds—not big egos—because we know that kind of home leads to the biggest innovations in customer experience.

Specialties:
retail, post-purchase, returns, logistics, supply chain, ecommerce, D2C, retail news, order tracking, tracking package, Online shopping, Exchanges, Shopify, SaaS, consumer trends, consumer behavior, shipping, packaging, reverse logistics, e-commerce

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articles
44
case studies
19
ebooks
2
infographics
7
podcast episodes
25
reports
3
toolkits
38
videos
30
webinars