The Ticket: Fueling the AI machine with the knowledge it needs

Conversational Marketing / Intercom / Podcast Episodes

Associated with

Bobby Stapleton

Liam Geraghty

Ruth O’Brien

Posted Mar 21, 2024 • 3 min read

The Ticket: Fueling the AI machine with the knowledge it needs

Intercom

This week on The Ticket podcast, our Director of Automated and Proactive Support, Ruth O'Brien, and our Director of Human Support, Bobby Stapleton, dive into the importance of creating a culture of knowledge management for unlocking AI success and delivering a great customer experience.

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