Episode 20 of HaliBlab features Katelyn Bourgoin, the queen of qualitative customer research. She shares what it's like to have a tweet or two go viral.Find Katelyn on:Facebook: https://www.facebook.com/kbourgoinTwitter: https://twitter.com/KateBourInstagram: https://www.instagram.com/katebourgoinGrab your free Customer Ranking Calculator here.Check out this episode!