Designing Features Using Job Stories - Inside Intercom
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Alan Klement Alan Klement
Posted Dec 23, 2013 8 min read
Designing Features Using Job Stories - Inside Intercom

The philosophy of focusing on causality, anxieties, and motivations is called Jobs To Be Done, and a granular way to bring this concept into a product is to use Job Stories to design features, UI, and UX.

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