National Cost is a Florida-based engineering company specializing in commercial property assessments, condominium inspections, leed inspections,
and cost segregation studies. The company provides engineering reports to
save on tax returns and improve cash
fl ow. National Cost has two primary
services: Epact 179D energy studies
and engineered-based cost segregation studies.

The company was searching for an automated sales CRM software that would be easy
to use, with limited amounts of training. It also wanted a system that would make decision
making simple for sales reps by automatically routing the right leads to their queue so they
wouldn't have to choose, and had the capability to send and track emails.
VanillaSoft's easy-to-use, user-friendly layout enabled the company to train new employees and get them up and running in two hours. The company experienced signifi cant
time and cost savings for training