One of the missions that Avoma pursues is-democratizing customer intelligence across the functions in an organization. And a key step towards that direction is to ensure that the insights from customer and prospect discussions aren't restricted to the customer-facing teams such as sales and customer success.

As the world continues to work remotely, customer-facing teams such as sales and customer success have grown to depend heavily on dialers such as AirCall, Outreach, etc., for their conversations with their prospects and customers.

To ensure no information or discussion is lost in thin air, it becomes very important for organizations to ensure that all the conversations are available in a central location-recorded, transcribed, summarized, and analyzed.

And that's exactly what the integration between Avoma and Kixie solves for.