Associated with
Des Traynor
Posted Aug 20, 2013
•
4 min read
Customer Support: Always Easy, Never Necessary | Inside Intercom
Judge a company by how they treat customers, not prospects, because you'll be a customer for a lot longer than you'll be a lead in a pipeline..You can't give great support when you're swamped with dumb contacts. The path to great support starts with four words: Always Easy, Never Necessary.
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