A workplace is a beautiful sanctuary. It's a melting pot of people, processes, and technology coming together to work towards a common goal. But when a business grows, there are many moving parts, and they tend to clash and clank frequently.

Cross-functional collaboration is an antidote to that chaos. It helps cross-functional teams build harmony across the organization. The emphasis is on how one function feeds into the other -for example, how marketing contributes to sales and customer success or how customer success offers a feedback loop to the product teams. Sometimes it could be something as simple as creating visibility on the impact of tasks to outcome.With the pandemic putting everyone under a long spell of lockdowns and remote work, cross-team collaboration has become more important than ever. Your sales team, for example, doesn't have the luxury of walking across the hall to talk to their customer success counterparts to discuss the nitigrities of the account handoff process. Your HR team now has to work more tightly with each team to understand their requirements and find good talents for them. Remote cross-functional collaboration has become a decisive factor for business growth.
Lack of cross functional team collaboration often leads to stifled operations and stagnated growth.