Associated with
Emmet Connolly
Posted May 21, 2018
•
14 min read
Design leadership as a subversive activity | Inside Intercom
The essence of design leadership is the inverse of what a lot of people might assume. More than adding new structure, it needs to be about subverting existing structures before they fail. Emmet Connolly, Director of Product Design, discusses the evolving design management process at Intercom.
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