Customers today crave personalized experiences across all channels. They expect real-time support, proactive communication, and companies that anticipate their needs. A rigid, siloed post-sale Salesforce setup hinders your ability to adapt to these changing demands. However, by embracing agility and a customer-centric approach within Salesforce, you can unlock the power to combat churn and drive growth. This blog explores how Salesforce can be leveraged to create a dynamic and agile post-sale experience that fosters customer loyalty and fuels sustainable growth.