Associated with
Zara Burke
Posted Jan 20, 2021
•
7 min read
Give Your Customers Best Practices, Not Just FAQs | Inside Intercom
Skip the boring how-tos and FAQs. Instead, create best practice content to teach users how to get the most from your product.If you're not helping to educate your customers, you're giving your competitors a chance to fill in the gaps. Here are five lessons we've learned for creating best practice content.
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