Slack's Kristen Swanson on building the deeply human support experience your customers deserve – and expect | Inside Intercom
Associated with
Beth McEntee Beth McEntee
Kristen Swanson Kristen Swanson
Posted Oct 27, 2020 7 min read
Slack's Kristen Swanson on building the deeply human support experience your customers deserve – and expect | Inside Intercom

Amid a sudden change in how we work, Kristen Swanson explains Slack's focus on supporting its customers through this transition.

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