Associated with
Paul Adams
Posted Dec 13, 2016
•
7 min read
Why Customer Service Automation Actually Hurts Customer Support
Many businesses overly rely on automated forms of support that frustrates customers. Great support requires an appropriate mix of humans and computers.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Intercom
Featured by Salesforce
