Working together for the Greater (customer) Good: AI, Humans, and the Humans we call Customers
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Micah Solomon Micah Solomon
6 min read
Working together for the Greater (customer) Good: AI, Humans, and the Humans we call Customers

CX thought leader Micah Solomon helps you understand this new future of customer service with his triangular model of tech-enabled and human-powered customer service. Read more.

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