Sweating the details: Designing improvements to our product navigation | Inside Intercom
Associated with
Paul Murphy Paul Murphy
Katherine Smith Katherine Smith
Posted Sep 8, 2020 7 min read
Sweating the details: Designing improvements to our product navigation | Inside Intercom

Over the years, Intercom's main product navigation began to cause confusion. Here is how we made it more usable, intuitive, and polished.

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