Associated with
Courtney Chuang
Posted Aug 26, 2020
•
9 min read
The future of support: 5 key trends that will shape customer care in 2021
New research from Intercom reveals how support teams are balancing customer experience and operational efficiency – and driving greater business impact.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Intercom
Featured by Salesforce
