![12 Critical Help Desk Metrics + How to Improve Them [2021]](https://main-app-production-public.s3.amazonaws.com/sav7pwk91aurdmasp1fslmqi1cnw)
Associated with
Caoimhe Gaskin
Posted Dec 8, 2020
•
14 min read
12 Critical Help Desk Metrics + How to Improve Them [2021]
Measuring your help desk metrics adds context to your support operations, allowing you to effectively adjust your customer support strategy.
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