Making things people want - Inside Intercom
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Des Traynor Des Traynor
Posted Jul 11, 2018 5 min read
Making things people want - Inside Intercom

If you're building a new product, it's because you believe you can create a better solution that people will want to use because it delivers a better outcome. A strong understanding of the outcome customers want, and how they currently get it, is essential for you to succeed in the development of a product.

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