AI trends that are giving support leaders a competitive advantage
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Beth McEntee Beth McEntee
Posted Apr 26, 2023 5 min read
AI trends that are giving support leaders a competitive advantage

To understand the effects of AI on the customer service industry, we surveyed over 1,000 support leaders and practitioners. Our full global report is coming soon, but here are some early insights we've gotten from more than 400 support leaders in North America.

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