High performing executive skilled in the business transformation necessary to bring focus, consistency, and scalable processes for organizational growth. Able to equally design the transformation as well as implement and manage. Seen as direct, and decisive, but empathetic and supportive, not afraid to ask why, and skilled in building team excitement and support through the transformation.
* 20+ years of experience in the software (retail, supply chain, learning/talent) and consulting industries
* 8 Software/SaaS companies with direct leadership of $60M ARR – $160M ARR
* Extensive experience integrating business processes – 4 times acquired, 24 companies integrated at 3 businesses
* Leadership of large, global, and cross-functional teams ranging from 8 – 110 people
* Organization strategy and development - both building new teams and transforming existing teams
* Deep hands-on experience and knowledge of current industry best practices in GTM Strategy, Sales, Customer Success, and Professional Services/Consulting
* 15+ years working a hybrid or remote environment – skilled at building teams and sense of community outside office walls
Areas of Expertise
* Business Strategy Development and Deployment
* Customer Success and Account Management
* Business Process Optimization
* Global Team Leadership, Coaching and Development
* Cross Functional Relationship Building
* Mergers, Acquisitions, and Integration
* Organization Strategy/Restructuring
* Compensation/Commission Design
* Negotiation, Deal Structure, Pricing Consistency
* Customer Journey Mapping, Customer Segmentation, ICP/Buyer Persona Development
* Budgeting and Forecasting