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Transforming customer service in healthcare, with health educator Jennifer FitzPatrick
Jun 15, 2023
Video

Helping You Create Partnerships With Stressed Clients Who Wish They Didn’t Need You (But Do!)

Do you want to become the first choice of reluctant clients, patients and caregivers?
Do you want a waiting list of clients who feel lucky that they “get to” work with your organization?
Would you like more referrals and less negative reviews on social media and other surveys?
Are you exhausted trying to please clients who always seem to be “difficult”?

If you answered yes to any of the above questions, my team and I can help you!

If you provide any service on the healthcare continuum you know the value you offer and how much your clients and customers need you.

BUT…
While you may provide an amazing, necessary service, prospective and existing clients are not usually looking forward to working with you!

Needing an assisted living, home care provider, hospital or other healthcare service is never fun! It’s certainly not like buying a new pair of shoes or splurging on a nice dinner out. When your customers need you, they are stressed, tired, worried and have a big problem on their hands. Often they have been caught off guard by this problem and feel alone, unsure if anyone understands what they are experiencing and if anyone can help them.

Even though your clients don’t want to need you, THEY DO!

I can you better connect with stressed out clients through transformative keynote speeches, coaching and virtual and in-person training courses. My company, Jenerations Health Education, Inc. helps you transform previously reluctant, resistant clients, patients and family caregivers into partners and the raving fans you deserve!

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