Joy Rudnick

As a Customer Education Specialist, I craft impactful training content that enhances customer experience and drives product adoption. My work includes creating microlearning modules, leading live training sessions, and designing hybrid and on-demand programs. I also manage the help center, ensuring resources are current, user-friendly, and accessible.

I collaborate closely with product marketing, customer success, and other teams to align educational content with product releases and company goals. Passionate about the self-serve user experience, I’m committed to fostering continuous learning for both customers and internal stakeholders. Let’s connect to share ideas or explore innovations in customer education!