Creative, strategic, and analytical marketing professional with a strong track record in building brands, engaging consumers, inspiring teams, and driving results. Keen ability to design and launch highly effective social media programs to deliver value to clients and businesses. Management experience with a large team of direct reports with global coordination and measurement responsibilities. Digiday award winner for Best Use of Live Streaming and a Finalist in Digiday's 2019 Social Media Team of the Year Award. Visit my website for examples of my work, projects, press, and more: https://shannontruax.com.

I am a professional communicator and writer working in marketing. In the spring of 2019, I graduated from a technical writing and communication Master of Arts program geared toward giving students hands-on experiences with real projects and community partners. I also have my Bachelor of Science in technical writing, and minors in creative writing and art. I have experience in technical writing, editing, creating web content, document design, grant writing, food-related writing, copywriting, Adobe programs, and audience analysis. I have been working in the computer software industry as a technical writer since June of 2019, and have been learning and practicing technical writing since 2015.

Shant Banosian is Guaranteed Rate's #1 Loan Officer 8 years running, and the #1 Loan Officer nationwide 5 years running, with over 40,000 closed units and $9 billion in funded loans throughout his 20 year career. He has consistently been recognized for his high level of production, superior customer service and expert industry knowledge. He has been featured on Mortgage Professional America's Mortgage Global 100 list for 2020, 2021, and 2022 and is licensed in all 50 states. An impressive 95% of his clients would use him again and he continues to grow his business thanks to word-of-mouth referrals. Shant's goal is to simplify the mortgage process for his customers and make the home loan process easy to navigate. He and his team thoroughly educate their borrowers throughout the mortgage transaction, so they fully understand their options and feel comfortable with their chosen loan program. He also puts his clients ahead of the competition through his ability to close loans in record time. Shant graduated from Bentley University with a Bachelor of Science degree. He grew up in Watertown, MA, and currently resides in Belmont with his wife and three daughters. Community involvement is a very important part of Shant's personal and professional life, and he is extremely proud of his Massachusetts upbringing. He is also heavily involved with Boston Children’s Hospital, The Greater Boston Food Bank and the Guaranteed Rate Foundation.

Content editor for all things tech. Previously, Reuters journalist that largely covered corporate news specific to the North American energy and resources market as well as major sectors - TMT, consumer, manufacturing, finance - across Canada.

With my creative streak and a knack for what people want, I create content that meets business requirements and appeals to the reader. I believe that the human touch is necessary for all marketing content, as we write for people, not data.