Philosopher, author, data scientist, marketer, product person, and community advocate. Promoting user success at Pega.

I'm a paid media marketer with over a decade of experience in the digital marketing industry. With both agency and in-house experience, I've worked with a wide range of industries ranging from SMB to enterprise ad spend levels. While I'm well-versed in platforms across the spectrum of online advertising, I find myself particularly drawn to the crossover between analytics and the paid media world. I enjoy sharing knowledge with the industry at large through writing and speaking. Online publications where my articles have been featured: • Search Engine Land/Marketing Land • Search Engine Journal • Smashing Magazine • Clix Marketing Blog Conferences, webinars, and podcasts where I've shared my expertise: • SMX (Search Marketing Expo) • HeroConf • PRSA Digital Summit • Optmyzr UnLevel conference • Optmyzr Town Hall • Semrush webinar • Edge of the Web podcast • Azeem Digital Asks podcast • Agents of Change podcast

Developing high performing teams that are driven by taking risks, collaboration, and competition is my biggest passion. Early on in my SDR career I realized that you cannot be afraid of trying new things and failing. “Fail fast, learn faster” is the approach I take everyday and how I coach SDRs and SDR managers. Celebrating wins and learning from failures with SDRs is the best part of my job. Currently, I oversee all 4 divisions of our EMEA SDR motion which includes new business outbound, new business inbound, customer outbound and customer inbound. Before I took on the role of scaling our EMEA business, my work consisted of managing new business outbound teams focused on winning new logos. As a manager, I built the highest performing new business outbound team in company history at the time and developed some of the highest performing leaders and teams within the company as a senior manager. During my education my ability was consistently doubted, and my number one goal was to prove everyone wrong when I got to the ‘real world’. I realized at a young age that hard work can always beat talent. I operate each day knowing that I am never the smartest person in the room, but always one of the hungriest which has allowed me to grow into who I am today.

Timothy Sykes helps people learn how to trade penny stocks. He’s not some fly-by-night guru, though. All of his teachings come from real-life experience. And he’s not skimpy with his advice, either. After an elbow injury eliminated his aspirations as a pro tennis player – an incident his father affectionately calls his “million-dollar injury” – Tim set his sights on the stock market. In high school, he used the $12,415 he’d saved from his bar mitzvah money to invest. Before he graduated, he’d turned that $12K into $125K. Today, he’s earned close to $5 million in profits—all from trading. Tim started a hedge fund in college that became the #1 Barclay short-bias fund for three years. He earned a spot on Trader Monthly’s “Top 30 Under 30” list in 2006, and was recognized by President Obama for his contributions. When his hedge fund took a big hit, he decided long-term investing wasn’t for him. He published the acclaimed book “American Hedge Fund” and decided to start talking about finance in his patented no-holds-barred style. His experience paved the way for his appearance in five of the six first-season episodes of the hit reality show “Wall Street Warriors,” which are now streaming on Hulu. Then Tim returned to his roots: pennystocking and day trading. He decided to start teaching others the method behind his particular degree of monetary mastery, which allowed him to help others build great wealth. In fact, some of his students have surpassed his own trades. That’s every teacher’s goal, right? At the very beginning of his career, Tim focused every day on the lifestyle he wished to create for himself. He didn’t (and doesn’t) trade for money. He trades for freedom. That freedom allows him to visit any country he wishes, buy what he wants, and spend time mentoring others. And he encourages his students to do the same: Figure out what you want out of life, then make it happen.

Specialties: Corporate Law, Gaming Law, International Taxation, IP Licensing

I help SaaS B2B companies retain and grow their self-service customers through data, automation, and content creation. I sit in the middle of data, customers, and storytelling and love to ship things quickly. I'm currently building the digital customer success program at Bazaarvoice. Over this time, we've improved NPS scores and gross retention through building health score models, automating the client lifecycle, and creating content and campaigns to drive customer adoption. Previously, I led a client success team of 5 CSMs at Sumo.com, while growing a white glove program to $500k ARR in 6 months. Here I learned to create a customer treatment model and team expertise to scale our client success initiative across thousands of SMB customers.