I help create a seamless DTC end-to-end operations backbone to support the DTC growth by automations, tools and systems in order to deliver a great post-purchase and self-service experience. Expertise: Customer Experience, Customer Journeys, Customer Success, Chatbot, Automation, Automated Processes, Artificial Intelligence (AI), Customer Service, Customer Satisfaction, NPS, Product Manager, Business Owner, Marketing, Agency Management, Tracking and Reporting, Intercultural Competence, Capable of working effectively at all levels in both large & SME organisations. German native-speaker, bilingual in English, basic knowledge in French and Spanish. +10 years of experience in Zurich plus life chapters in Bangkok and London.

Founder/CEO Workman Success Systems Professional Speaker Consultant Coach Professional Business Coach Train, motivate real estate agents and brokers to get real results with today's technology. Experienced Speaker with over 18 years of public speaking background. Specializing in sales training, incorporating technology for max performance. Business Owner Pro Satellite, Mountain Springs Spas Specialties: Real Estate sales and marketing Professional speaking and motivation, Keynote addresses, break out sessions and awards. Sales strategy and training Broker and Owner consulting Real Estate Coach

Verne Harnish is a world-leading expert, speaker, author, and entrepreneur in the field of business growth. He has spent more than 30 years educating entrepreneurial teams. As part of his personal mission to support entrepreneurs, he co-founded Growth Institute, a premier online training company that has helped mid-market companies in over 50 countries learn and implement the latest business methodologies. He also founded the world-renowned Entrepreneurs' Organization (EO) and chaired for 15 years EO's premier CEO program, the "Birthing of Giants", held at MIT. Verne is also the Founder and CEO of Scaling Up, a global executive education and coaching company with over 180 partners on six continents, Known as the "Growth Guy" syndicated columnist, Verne is also a regular columnist for Fortune magazine. He's the author of Scaling Up, Mastering the Rockefeller Habits and, along with the editors of Fortune, authored The Greatest Business Decisions of All Time, for which Jim Collins wrote the foreword. With his expertise in high demand, Verne chairs annual Growth Summits in North America, Europe, and Asia and continues to teach in the MIT-based executive program he founded. He is also a private investor in many scaleups. Verne is a father of four who enjoys piano, tennis, and magic as a card-carrying member of the International Brotherhood of Magicians.

📣 Struggling to enhance your email marketing for increased revenue? Underutilizing your marketing automation tool? Feeling overwhelmed by messy-several-touch-points customer journeys? 🤝 Boost your revenue with expert Email Marketing and Marketing Automation solutions. I bring corporate and startup expertise in various marketing automation systems. Driven by real tangible results and innovation, I excel at uncovering growth opportunities through data-driven insights. 💌 Areas of Expertise: - Marketing Automation: MA tool audit, execution of personalized, data-driven omnichannel strategies - Email Marketing: Email audit, campaign management, automations, a/b testing, reporting - CRM: Audits, strategy, management, analysis - Lifecycle Marketing: Strategy, nurture campaigns, analysis Let's overcome your challenges and achieve your business revenue and engagement goals. DM me or book a free 30 minutes call (link in bio) to discuss how I can help you boost your Email marketing, Marketing automation, CRM, and Lifecycle marketing. #Emailmarketing #Marketingautomation #CRM #Lifecyclemarketing #DatadrivenInsights

Scholar-practitioner, Veronica Appleton, PhD, is an award-winning educator and JEDIB Executive with a passion for creativity and innovation. Her work intersects understanding human behavior and culture building. Appleton has a keen appetite for addressing challenges found most commonly in the workplace: *BIPOC Women in Leadership — support in career development, often overlooked and silenced *Storytelling in Leadership — intentional tool for employee engagement, brand building from the inside out *Racial Parity in AMC Industries — advertising, marketing and communications (AMC) industries lack of racial diversity and belonging To learn more about Veronica Appleton, visit: https://www.veronicaappleton.com/. Specialties: provide empathy at all times, actively listens to the forgotten and silenced, respect the differences of others, keep the interests of many before my own, challenge status quo, and lead with a JEDI mindset. ‘You alone are enough.' ~Maya Angelou

Professional development: The Marketing Leadership Masterclass by Thomas Barta (2020) Pluma executive coaching with Rosemary Cooper-Clark (2020) Executive communications coaching program with Melissa Schwartz, Impact3sixty (2018/2019); The Marketing Academy Scholarship (2016/2017); Personal and professional coaching with Boris Prigmore (2016/2017); Mentoring sessions with top-level executives from Facebook, BBC, M&S, M&C Saatchi, Freud Communications, CFA Institute, TATA Global Beverages, Camelot. (May 2016 - Present); The Living Leader – Leadership development programme (May - August 2016); “Building a Team” BTFI Leadership course (February 2017); The Leadership Factor Research - Customer Journey Mapping Training (2015); Sirius Decisions Summit - Demand and Content Marketing strategies (2014 & 2015); The Chartered Institute of Marketing - Professional Diploma in Marketing (2013-2014); Honors and awards: Best Marketing Support at Adobe World Wide Sales Conference 2016 - Adobe Systems Inc.