Passionate, process-driven Customer Experience Leader. I am focused on delivering maximum value to customers, enabling cross-departmental collaboration, and empowering my team to succeed.

Cześć! Jestem Szymon, miło Cię poznać 👋 Jeśli marketing i dziennikarstwo są dla siebie jak paczka Mentosów dla butelki Coca-Coli, to chyba znaczy, że lubię, gdy dużo się dzieje. Zanurkowałem już w obu tych światach, dzięki czemu całkiem niezły ze mnie storyteller (lub, jeśli wolisz, storyseller). Obecnie pracuję jako Brand Communications Manager w sklepie outdoorowym 8a.pl. Jestem wielkim fanem kreatywnego marketingu i ekonomii behawioralnej. Książki Dana Ariely'ego, Daniela Kahnemana czy Ann Handley czytam jeszcze chętniej, niż wracam do najlepszych odcinków The Office. A musisz wiedzieć, że uczucie, jakim darzę Michaela Scotta i jego podwładnych można opisać tylko jednym słowem: Ogromne. That's what sh... A, nieważne 😏 W wolnych chwilach dbam o to, by książkowa półka wstydu nie zapadła się pod ciężarem kolejnych impulsywnych zakupów (co idzie raczej słabo). Knuję też plany osiągnięcia jak najwyższego rankingu w Fantasy Premier League (co idzie jeszcze słabiej).

My Objective: to develop and implement marketing campaigns that are effective, ethical and deliver positive ROI for my clients. I am a qualified, experienced and enthusiastic Sales & Marketing Professional. My passion for marketing excellence finds its roots not only in my accreditation's but also in the application of this acumen in my own business. This has rendered me a success to both myself and my clients. I appreciate the importance of high quality marketing and I deliver my services meticulously and comfortably. My services comprise every facet of Marketing Consulting; I thoroughly assess the current inbound and outbound marketing procedures of an organization and provide comprehensive solutions that increase brand awareness, quality leads and sales revenue, while enhancing ROI on their marketing efforts. I pride myself on being approachable, flexible, detail-oriented and results-driven. I enjoy the work that I do and I believe this marries well with my work ethic to produce high quality deliverables that actually generate the one thing all business owners need... results. Contact me at 727-424-7147 to learn more! In addition to my work at TabithaNaylor.com, I am also the founder of Women Entrepreneur's Can (#WEcan), a digital a magazine for women who are entrepreneurs, startup founders, and small business owners that covers business planning, strategy, management, accounting, finance, sales, and marketing. The goal of Women Entrepreneurs Can is to help women overcome the unique obstacles faced in a business world that’s often dominated by men, while providing the knowledge needed to run a successful business. Specialties: marketing, business development, sales, branding, public relations, SEO, copywriting, blogging, web design, web development, mobile marketing, newsletters, video, real estate, insurance, defense contracting, financial services

In my role as a Senior Education Content Specialist, I developed and built out the Accelerated Onboarding initiative. We have grown that through multiple iterations and are currently still working on the growth content plan. I have project managed through scheduling, presenting, moderating, training, and facilitating the Accelerated Onboarding program. We have yielded significant increases in attendance MoM based on iterations of the program. Also as a Senior, I have created content plans for our growing YouTube channel & our internal LMS (learning management system). I have created over 50 videos for our video library and built project plans for successfully growing & maintaining content for the Education team. As a Customer Enablement Specialist at ActiveCampaign, I was managing one-on-one training and strategy sessions with customers to help them learn how to use the ActiveCampaign platform and execute on their email marketing strategy. I developed a deep and clear understanding of the product to recommend the software’s features and functionality that meet customers' specific business needs. Throughout my time on the Enablement team, I also became an internal trainer, resource and mentor for new hires, subject matter expert on Campaigns and Automations, webinar leader and content creator. This has allowed me to successfully transition to my new role on the Education team as an Education Content Specialist. In this role, I worked to define the online content roadmap and maintain a calendar of both on-demand and live educational resources. I managed the online customer-facing education content library, including updates to existing content and the development of new content. I also developed certifications and courses for topics including the ActiveCampaign toolset and marketing and sales domain knowledge. Lastly, I managed the learning management system for both internal and customer-facing content and collaborated with internal teams to ensure all education resources are aligned with our overall marketing and product strategy.

My Objective: to develop and implement marketing campaigns that are effective, ethical and deliver positive ROI for my clients. I am a qualified, experienced and enthusiastic Sales & Marketing Professional. My passion for marketing excellence finds its roots not only in my accreditation's but also in the application of this acumen in my own business. This has rendered me a success to both myself and my clients. I appreciate the importance of high quality marketing and I deliver my services meticulously and comfortably. My services comprise every facet of Marketing Consulting; I thoroughly assess the current inbound and outbound marketing procedures of an organization and provide comprehensive solutions that increase brand awareness, quality leads and sales revenue, while enhancing ROI on their marketing efforts. I pride myself on being approachable, flexible, detail-oriented and results-driven. I enjoy the work that I do and I believe this marries well with my work ethic to produce high quality deliverables that actually generate the one thing all business owners need... results. Contact me at 727-424-7147 to learn more! In addition to my work at TabithaNaylor.com, I am also the founder of Women Entrepreneur's Can (#WEcan), a digital a magazine for women who are entrepreneurs, startup founders, and small business owners that covers business planning, strategy, management, accounting, finance, sales, and marketing. The goal of Women Entrepreneurs Can is to help women overcome the unique obstacles faced in a business world that’s often dominated by men, while providing the knowledge needed to run a successful business. Specialties: marketing, business development, sales, branding, public relations, SEO, copywriting, blogging, web design, web development, mobile marketing, newsletters, video, real estate, insurance, defense contracting, financial services

Sr. Manager, Customer Experience at Calm